WordPress repair services
Broken website? Let’s get it working again.
Urgent WordPress troubleshooting, repair and recovery for websites that are hacked, slow, unstable, displaying errors or no longer working as they should.
Website Recovery
Problem identified
Diagnose
Options explained
Approve
Website stabilised
Repair
WordPress problems we solve
From visible damage to problems hidden underneath.
A broken layout may be caused by a failed update. A slow store may have a database, hosting or plugin problem. We investigate the cause before deciding what should be repaired.
01
Website errors
Critical errors, blank screens, missing pages, broken forms and functionality that suddenly stops working.
02
Hacked websites
Malware, redirects, injected content, suspicious users and compromised WordPress installations.
03
Failed updates
Plugin, theme, WordPress or PHP changes that break layouts, features or access to the website.
04
Slow performance
Long load times, heavy pages, poor configuration and bottlenecks affecting visitors and conversions.
05
eCommerce problems
Checkout failures, product issues, payment problems, broken templates and store behaviour that costs sales.
06
Divi problems
Broken modules, inconsistent responsive layouts, styling conflicts and difficult Divi-specific issues.
A clear repair process
We diagnose first. You approve before repair work begins.
Urgency does not remove the need for clarity. We inspect the problem, explain what we find and confirm the proposed work before moving forward.
01
Tell us what happened
Share the symptoms, recent changes and any error messages you have seen.
02
We investigate
We review the website and identify the likely cause, risks and appropriate repair route.
03
You approve
We explain the recommended work and provide a clear quote before chargeable repair begins.
04
We repair and test
We complete the approved work, test the affected areas and confirm the outcome.
No surprise charges
No repair work begins until you approve the quote.
Submitting an enquiry does not commit you to paid work. After reviewing the available information, we will explain the next step and any cost that requires approval. If a deeper paid investigation is necessary, that will also be made clear before it begins.
Experienced WordPress support
Specialist help for the systems behind your website.
Mallorca Graphics has worked with WordPress for more than two decades. We understand the platform, the surrounding ecosystem and the business impact when something fails.
WordPress & Divi
Layouts, themes, plugins and custom code
We can trace conflicts across page builders, themes, CSS, plugins and custom functionality rather than treating only the visible symptom.
WooCommerce & eCommerce
Problems that interrupt sales
Checkout, payments, products, orders, customer journeys and integrations receive priority because every failure can affect revenue and trust.
Security & recovery
Clean, secure and stabilise
We help assess compromised websites, remove the immediate problem and identify practical steps that reduce the risk of it returning.
Performance
Find the real bottleneck
Hosting, caching, images, scripts, databases and third-party tools are considered together before performance changes are recommended.
After the rescue
Repair the problem—then reduce the chance of another emergency.
Some clients only need a defined repair. Others ask us to remain involved through maintenance, backups, updates and reserved support time. We will recommend ongoing help only when it adds genuine value.
WordPress repair FAQs
What clients usually ask when a website fails.
How quickly can you look at the problem?
Response depends on current workload and the urgency of the issue. Explain the business impact in your enquiry so we can assess priority properly.
Can you repair a website built by another agency?
Yes. Most rescue work begins on websites we did not originally build. We first review the existing setup so we understand what is safe to change.
Do you guarantee that every website can be recovered?
No responsible provider can guarantee recovery before investigating. The result depends on backups, hosting access, the extent of damage and the condition of the existing installation. We will explain the realistic options.
Can you help with a hacked WordPress website?
Yes. We can investigate the compromise, help clean and stabilise the website, and recommend security improvements. Severe cases may also require coordination with the hosting provider.
Do you support WooCommerce and Divi?
Yes. Mallorca Graphics works extensively with WordPress, Divi and WooCommerce, including complex layout, checkout, plugin and performance problems.
Will I be charged before approving the work?
No repair work begins until you approve a clear quote. If a paid technical investigation is required before a repair can be quoted, we will explain that first.